Welcome to premiumbatik.shop!
Here’s everything you need to know about how we pack, ship, and deliver your orders. We want your shopping journey to be as smooth as possible.
Order Processing
- All orders are prepared and packed within 1–3 working days after payment is confirmed.
- You’ll receive a confirmation email once your parcel is on the way.
Local Delivery (Malaysia)
- Estimated delivery: 3–7 working days.
- We work with reliable local couriers to get your items to you safely.
International Shipping
Yes, we ship worldwide!
- Estimated delivery time: 7–21 working days, depending on courier service and destination country.
- Customs checks may cause unexpected delays, which are unfortunately outside our control.
Taxes & Duties
- Our product prices do not include taxes, customs duties, or import fees.
- If applicable, these charges are the customer’s responsibility and must be settled with local authorities before delivery.
Delivery Issues
- If your parcel arrives damaged, please contact us immediately at radzizu-attire@outlook.com with photos.
- If your order does not arrive within the expected time frame, reach out to us and we’ll assist in tracking it.
Notes
- Handmade items may take slightly longer to prepare before shipment.
- Delivery timelines are estimates and may vary during festive seasons or due to courier delays.
Need Help?
If you have any questions about shipping or delivery, get in touch with us:
RADZIZU ATTIRE SDN. BHD. 202501034393 (1635803-W)
Tel: +6011-5533 1268
Email: radzizu-attire@outlook.com