Using Our Website
- By shopping on premiumbatik.shop, you agree to follow these terms.
- If you do not accept them, please stop using our site.
Products
- Some of our items are handmade – patterns and colors may differ slightly from photos.
- Such variations are normal and not considered defects.
- We do our best to describe and photograph products accurately.
Prices & Payments
- All prices are listed in Malaysian Ringgit (RM) unless otherwise shown.
- Prices exclude taxes, customs duties, and import charges. These are the customer’s responsibility.
- Payment must be completed before we process your order.
- We may cancel orders if stock is unavailable or if there are pricing errors.
Shipping
- Orders are usually processed within 1–3 working days after payment.
- Delivery within Malaysia: around 3–7 working days.
- International delivery: around 7–21 working days, depending on courier and destination.
- Shipping delays caused by courier or customs are beyond our control.
More details can be found in our Shipping Policy.
Returns & Refunds
- Returns are accepted only if the item is defective, damaged, or if you received the wrong item.
- Handmade variations are not a valid reason for returns or refunds.
- You must request a return within 7 days of receiving your order.
- Customers bear the cost of return shipping unless the error is ours
See our Return & Refund Policy for full details.
Intellectual Property
- All text, images, designs, and content on premiumbatik.shop belong to RADZIZU ATTIRE SDN. BHD.
- Do not copy, reproduce, or use our content without permission.
Privacy
We respect your privacy. Personal data is handled according to our Privacy Policy.
Limitation of Liability
- We are not responsible for indirect or incidental damages related to the use of our products or website.
- Our liability is limited to the value of the item purchased.
Governing Law
- These terms are governed by Malaysian law.
- Any disputes will be handled in Malaysian courts.
Updates to Terms
- We may update these Terms & Conditions at any time.
- Please review this page regularly to stay informed.
Contact
For any questions about these terms, reach us at：
RADZIZU ATTIRE SDN. BHD. 202501034393 (1635803-W)
Tel: +6011-5533 1268
Email: radzizu-attire@outlook.com